Information Resources provides support for the Planning and Development Services Department’s business systems. This support includes the administration and management of the land management, permitting, and licensing system EnerGov, geographic information systems (GIS), and analysis services, in addition to records and research.
2023 Activities:
• Application Process Improvements. Staff will continue with the Service Delivery Optimization Project to move permit, plan, and professional license case types to online applications in the Customer Self-Service Portal, while implementing a new " Decision-Engine" tool to help customers find the correct application(s). This work will continue through April 2024.
• PUD Mapping. The Division will map Planned Unit Developments to create a digital geographic-based record of prior approvals and consolidate related paper and digital records, in conjunction with the larger PUD Project noted above.